General
Order Confirmation
All orders placed with House of Avira are considered confirmed once payment has been successfully completed.
By placing an order, the customer agrees to all store policies, processes, timelines, and shipping structures mentioned on this page.
We strongly recommend reading all sections carefully before placing an order.
Refunds
Refund Policy
Refunds are only applicable in cases where there is a verified issue or error from our side, such as incorrect product dispatch or a confirmed product-related problem.
Once an order is placed and processed, the product price is non-refundable.
Refunds are NOT applicable for:
Cancellations
Cancellation Policy
Cancellations are allowed within 2-3 days of ordering.
Customers can request a cancellation or modification within 2-3 days of placing their order. Once this window has passed, orders are forwarded into processing and cannot be stopped or modified.
Returns
Exchange & Return Policy
Exchanges
Exchanges are only possible if a replacement item is available in stock. If a replacement is not available, exchanges cannot be processed.
Returns
Returns are not accepted under any circumstances. Due to hygiene, handling, and international logistics standards, all products are final once dispatched.
Quality
Product Expectations
All products are sourced based on product listings, reference images, and available supplier information. We ensure all details are shared as accurately as possible before purchase.
Minor variations may occur due to:
Your Role
Customer Responsibility
If incorrect information is provided and results in delivery failure, delay, or loss of parcel, House of Avira will not be responsible.
Post-Dispatch
After Dispatch
Once shipped and handed over to the courier partner, responsibility for the parcel lies with the shipping carrier.
Claims
Unboxing Evidence
In case of any issue with a delivered product, customers must provide proper unboxing evidence to process a claim.
Unboxing Video
A clear video of the package being opened
Continuous Recording
Without cuts or edits from start to finish
Proof of Issue
Issue must be clearly shown in the video
Claims raised without proper unboxing evidence may not be accepted.
Copyright & Image Usage Notice
We love sharing beautiful aesthetics, fashion inspiration, and curated finds with our community. To maintain transparency, we want to be clear about where our visual content comes from.
Content Sourcing
The images, product photos, references, and other visual content displayed on our website may be sourced from our suppliers, manufacturers, customers, publicly available references, or third-party sources. They are not necessarily our own original product shoots unless explicitly stated.
Our Original Content
When an image has been created, styled, or photographed originally by the House of Avira team, it will be clearly identified, credited, or watermarked accordingly to show it as our own authentic work.
Content Removal & Credit Requests
We deeply respect the creative work of photographers, brands, and creators. If any individual, copyright owner, or creator finds their image or content on our website and would like it to be appropriately credited, modified, or removed entirely, please reach out to us directly.
Upon receiving a valid request, we will review it promptly and take the appropriate action without any hassle.
Final Note
We value transparency and customer trust above everything else.
Every order goes through multiple stages including sourcing, international shipping, customs clearance, and domestic delivery.
Place an order only if comfortable with
By placing an order, you confirm that you have read and agreed to all policies.
Thank you for trusting House of Avira